FAQs2020-11-18T11:20:12+00:00

HOW DO I PLACE MY ORDER?

All Motherchip orders are now processed through our website – CLICK HERE. Please note that we are unable to accept cash or payment on delivery/collection – all payments must be made through Paypal. You will receive an email confirmation of your order.

WHERE DO I COLLECT MY ORDER?

All Motherchip collections will be from the Front Door of the The Brewery Tap during your allotted time slot. Address: 98-100 Lawson Road, Norwich, NR3 4LF.

AM I ELIGIBLE FOR MOTHERCHIP DELIVERY?

We are only delivering to some NR3, NR7 and NR6 postcodes at the moment. To check if your postcode valid, please see our list here. If you are outside of this area then you are more than welcome to collect.

HOW MUCH WILL IT COST FOR DELIVERY?

A £1.95 surcharge will be added to your bill.

CAN I ORDER BEER WITH MY MOTHERCHIP?

YES! We have a bottle and can list. BUT we do not share the same Take Away Draught Beer menu as The Brewery Tap. If they have a beer on their takeaway menu you want then you will have to use their Beer Takeaway as a separate transaction. We recommend allowing at least 20mins to queue for your beers before collecting your Motherchip order.

IS THERE ANY CAR PARKING?

The car park to The Brewery Tap is CLOSED for their Beer Takeaway. There is single yellow parking after 6.30pm and a few 2 hour bays opposite the pub on the corner of Bell Road.

WHAT ARE THE OPENING HOURS?

Wednesday / Thursday / Friday 5-9pm

Saturday  3-9pm / Sunday 1-8pm

IS THERE A MINIMUM SPEND?

Delivery: £15 which must include at least one Motherchip main dish. Plus an additional £1.95 delivery charge.

Collection: £10 minimum spend.

WHAT COVID PRECAUTIONS ARE IN PLACE?

Delivery: We will deliver your Motherchip to your doorstep and ask you to come and collect / check the order whilst our driver (who will be wearing the relevant PPE) stands at a safe distance.

Collection: Your Motherchip will be placed on a sanitised table at The Brewery Tap’s Front door.

I HAVE A FOOD ALLERGY

If you have a food allergy please inform staff when ordering. Although every care has been taken, there may be a risk of cross-contamination which may affect those with severe allergies. Please refer to the menu for a list of allergens specific to each dish.

WHEN IS THE LATEST I CAN PLACE AN ORDER FOR MY MOTHERCHIP?

You cannot place an order after 9pm, however our latest collection slot is 9:30pm and latest delivery slot is 9-9:30pm.

CAN I CANCEL MY ORDER?

Once payment has been taken for your order no refunds will be given on any cancellations.